You Are Employed as a Commission-Based Sales Clerk for a Cosmetics

question 37

Multiple Choice

You are employed as a commission-based sales clerk for a cosmetics retail store. You know that, on average, exactly 50 percent of the customers that enter your store will make at least one purchase. Thus far this morning, you have waited on eight customers without making a single sale. You are convinced that the next customer you wait on will buy something. This belief is known as:

• A) aversion to ambiguity.
• B) the law of small numbers.
• C) anchoring and adjusting.
• D) gambler's fallacy.
• E) false consensus.

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Definitions:

Distribution Facilities

Warehouses or storage sites where goods are held before they are distributed to the final customer.

Intermittent Processes

Operations or production processes that are not continuous but occur at irregular intervals.

Labor Intensity

The degree to which a process or industry relies on human labor rather than automation or machinery.

Professional Services

Services offered by businesses to other organizations or professionals, which require specialized knowledge, skills, and often involve certification or licensing.