Word-Of-Mouth Communication Is Powerful Because We Tend to Have Confidence

question 71

Multiple Choice

Word-of-mouth communication is powerful because we tend to have confidence that the opinions of friends or relatives are more reflective of the majority than they may be. This is an example of:

• A) the size distortion bias.
• B) the extrapolation bias.
• C) the infrequency bias.
• D) the law of averages.
• E) the law of small numbers.

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Definitions:

Work Environment Stressors

Factors within the workplace that can contribute to stress, including workload, lack of control, and interpersonal conflicts.

Stress Level

The intensity of stress an individual is experiencing, often influenced by both external and internal factors.

Multitasking Stress

The stress experienced as a result of engaging in multiple tasks simultaneously, often leading to reduced productivity and increased errors.

Reduced Productivity

A decrease in the efficiency or output of work produced by an individual or team.