Examlex
An organization requires its managers to "get away" for a few days and participate in a training program designed to increase their effectiveness as managers. Following the training program, managers often feel the training program was worthwhile; however, it is not uncommon for these managers to return to their operations and perform their old habits while ignoring the recently presented principles. This scenario is related to the issue of:
Dispositional Factors
Aspects of an individual's personality that influence their behavior and attitudes in various situations.
Self-serving Bias
A cognitive bias where individuals attribute success to internal factors like their abilities or effort, while attributing failures to external factors beyond their control.
Situational Factors
External conditions or events that influence an individual's behavior, decisions, and performance.
Actor-observer Effect
A psychological phenomenon where people tend to attribute their own actions to situational factors, while attributing others' actions to their personalities.
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