Examlex
According to Hogan (1989) poor leaders are unable to learn from experience and are unable to think strategically. Which characteristic is this a description for?
Consideration Skills
The ability to think about and respect the feelings and needs of others before speaking or taking action.
Individual Employees
Workers regarded as separate entities, each with unique contributions and needs within a workplace.
Poor Performance
An individual's inability to meet the established standards or expectations in their work or responsibilities.
Quality Service
The provision of services that meet or exceed customer expectations in terms of reliability, assurance, tangibility, empathy, and responsiveness.
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