The Tendency to Select Wrong Answers Because They Seem to Match

question 138

Short Answer

The tendency to select wrong answers because they seem to match preexisting mental categories is called the __________.

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Definitions:

Customer Needs

Customer needs are the requirements and desires that customers expect a product or service to fulfill.

Operations

The day-to-day activities required for an organization to function effectively and achieve its objectives.

Output Goals

Objectives focused on the results or outcomes of a task, process, or project.

Mission Statements

Concise explanations of an organization's purpose and aims, guiding its decisions and actions.