A Greedy Shop Owner Uses Deceptive Business Practices Because He

question 335

Multiple Choice

A greedy shop owner uses deceptive business practices because he believes that his customers are out to cheat him any way they can.This shop owner is protecting his self-image by using which defense mechanism?

• A) reaction formation
• B) projection
• C) displacement
• D) sublimation

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Definitions:

Expectancy Theory

Expectancy Theory is a motivational theory suggesting that individuals are likely to engage in behaviors when they believe that their efforts will lead to desirable outcomes.

Incentive Pay

A compensation system designed to reward employees based on their performance, achievements, or the attainment of specific targets, aiming to motivate and improve productivity.

Personally Meaningful

Something that holds significant personal value or relevance to an individual, often tied to individual experiences or beliefs.

Realistic Job Previews

An HR technique that provides potential employees with a true picture of what their jobs will entail, helping to reduce turnover by setting appropriate expectations.