Melissa Has Started a New Job as a Bank Teller

question 174

Multiple Choice

Melissa has started a new job as a bank teller.The first day, she makes a mistake counting back money to a customer and takes a longer than average time to do every task she is given.She decides that "she is stupid" and will never be able to do this job, so she quits.Melissa would not have quit her job so quickly if she had attributed her failure to

• A) the first day jitters.
• B) her general lack of preparation for professional work.
• C) her immaturity.
• D) the other employees being hostile towards her.

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Definitions:

Qualifications

Refers to the skills, knowledge, and experience required to perform a particular job or task.

Environmental Consciousness

The awareness and concern for the impact of human activities on the environment, promoting sustainable practices.

Operating Procedures

Established methods or protocols outlining the steps to be followed in conducting certain processes or activities within an organization.

Equipment and Facilities

The tools, machinery, and infrastructure required for the production of goods or the provision of services.