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Customer Satisfaction Is a Feeling That a Person Experiences When

question 6

True/False

Customer satisfaction is a feeling that a person experiences when an offering meets his or her expectations.


Definitions:

Santa Fe Trail

A historic 19th-century transportation route that connected Missouri with Santa Fe, New Mexico, facilitating trade and migration.

Enterprising Merchant

Refers to a businessperson, particularly during historical periods, who takes financial risks to profit from trading goods, often across great distances.

Mexican Law

The legal system of Mexico, which is primarily based on Napoleonic civil law with influences from Spanish civil law and indigenous law.

California Missions

A chain of religious and military outposts established by Spanish Franciscans in the 18th century to spread Christianity among local Native Americans in what is now California.

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