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Define the by stander effect and diffusion of responsibility, and explain how these and other factors seemed to play a role in the death of Kitty Genovese.
Systems Perspective
An approach to problem-solving and decision-making that considers the entire system, including all interacting components, rather than focusing on parts in isolation.
Service Orientation
A commitment to providing excellent service to customers or clients, often characterized by actively seeking ways to help and satisfy their needs.
Holding Environment
A supportive space that allows individuals to manage and process change or stress, often facilitated by leaders.
Adaptive Challenge
Problems or situations that require new responses rather than the application of existing solutions, often associated with leadership contexts.
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