The Primary Disadvantage of Customer Departmentalization Is

question 73

Multiple Choice

The primary disadvantage of customer departmentalization is:

• A)its overemphasis on customer needs.
• B)that it leads to duplication of resources.
• C)that it organizes work based on business functions solely.
• D)its overspecialization of managers and workers.
• E)its inability to solve problems for specific customers.

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Definitions:

Transformational

Relating to or involving significant change in something, often in a way that makes it better or more effective.

Mentoring

A process where an experienced individual provides guidance and support to someone less experienced, enhancing their personal and professional growth.

Creativity

The ability to produce original and valuable ideas or solutions to problems through imaginative thinking.

Law Of Exchange

A principle in economics and social science stating that parties engage in transactions when they perceive the benefits will outweigh the costs.