The Most Common Matrix Combines Customer and Functional Forms of Departmentalization

question 54

True/False

The most common matrix combines customer and functional forms of departmentalization.

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Definitions:

Reference Group

A reference group is composed of people against whom an individual evaluates his or her situation or conduct.

Evaluative Group

A group used as a reference point for assessing or making judgments about something or someone.

Formal Organizations

Secondary groups designed to achieve explicit objectives.

Secondary Groups

Social groups characterized by impersonal, formal, and instrumental relationships, often focused on a specific goal or task.