When Resistance to Change Is Based on Insufficient, Incorrect, or Misleading

question 9

Multiple Choice

When resistance to change is based on insufficient, incorrect, or misleading information, which of the following is the best approach that a manager can use to manage resistance to change?

• A)Education and communication
• B)Participation
• C)Negotiation
• D)Coercion
• E)Change manipulation

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Definitions:

Risk Efficiently

The optimal management of risk to maximize returns relative to the level of risk taken.

Flood Insurance

A type of insurance policy that covers property loss and damage due to flooding, often required in high-risk flood areas.

Flood Plains

Flat areas adjacent to rivers and streams that are subject to periodic flooding, often characterized by fertile soil.

Positive Correlation

A relationship between two variables in which both move in the same direction, meaning as one variable increases, the other also increases.