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Explain the difference between activity-oriented and results-driven change. List the advantages of the results- driven approach to change. Characterize each of the approaches to organizational change presented in the text in terms of their apparent degree of emphasis on activities or results.
Client-Centered Therapist
A therapist who practices a form of psychotherapy focusing on creating a supportive environment where clients can discover their true selves through self-exploration.
Active Listening
A technique of listening that involves paying full attention, understanding, responding, and then remembering what is being said.
Strong Feelings
Intense emotional reactions or attachments to situations, events, or people.
Classical Conditioning
A learning process where a natural response to a stimulus becomes triggered by a previously neutral stimulus through associative learning.
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