Gamma LLC Sells Printers and Scanners

question 105

Multiple Choice

Gamma LLC. sells printers and scanners. Recently, some of its products were returned by the customers who were unhappy with the product quality. Gamma is now closely reviewing the complaints to understand the quality issues and come up with solutions. Which of the following concepts is illustrated in the scenario?

• A)Proactive customer monitoring
• B)Consumer confidence forecasting
• C)Rebranding
• D)Reactive customer monitoring
• E)Customer inertia

---

Definitions:

Paragraph

A distinct section of written or printed text that deals with a particular idea or theme, set apart by a new line and often indentation.

Left Margin

The space that defines the left boundary of text or other content in a document, with settings that can be adjusted to align text as desired.

Company's Logo

A graphical mark or emblem used by businesses as a visual identifier to aid and promote public recognition.

Bullets

Symbols or graphic markers used to introduce items in a list, emphasizing separation and hierarchy.