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The amount of talk that adults direct to infants is fairly consistent across cultures.
External Failure Cost
Expenses related to products or services not meeting quality expectations post-delivery, encompassing returns, fixes, and warranty requests.
Quality Cost Report
A document that summarizes the costs associated with preventing, detecting, and correcting defective work, typically classified into prevention, appraisal, and failure costs.
Warranty Period
The specified time period during which a manufacturer or seller is obligated to repair or replace a product if it has defects.
Appraisal Cost
Expenses related to the evaluation and inspection of materials and products to ensure quality standards are met.
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