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When looking for a cause for oil consumption, technicians will often check an engine's ____________________.
Assertiveness
The quality of being self-assured and confident without being aggressive in expressing one's rights, desires, or opinions.
Referent Power
A type of influence based on the loyalty or respect one commands from others due to personal traits or integrity, rather than formal authority.
Expert Power
The influence one possesses as a result of experience, special skill, or knowledge in a particular field.
Reward Power
The capacity to influence others through the distribution or promise of benefits and incentives.
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