Many Customers Were Angry ____ the Manager and Her Attitude

question 52

Multiple Choice

Many customers were angry ____ the manager and her attitude toward them.

• A)with
• B)about
• C)at

---

Definitions:

Outgroup Attribution

The tendency to attribute the behavior and outcomes of individuals who are not members of one's own group to their inherent characteristics, rather than to situational factors.

Consolidation

Consolidation refers to the process of making a position of power or achievement secure and stable, or in psychology, the process by which memories become stable in the brain.

Dissenting View

An opinion that differs from the consensus or majority viewpoint, highlighting the presence of diverse perspectives in discussions or debates.

Informational Influence

A form of social influence where an individual changes their behavior or beliefs based on information received from others.