When a Dispute Remains Unresolved, the Final Step in Most

question 47

Multiple Choice

When a dispute remains unresolved, the final step in most grievance procedures is which of the following?

• A) the union submits the complaint to senior management
• B) make arrangements for an arbitrator to settle the matter
• C) have management and the union discuss the complaint
• D) put the complaint in writing and submit it to the supervisor
• E) have the chief steward take the complaint to the superintendent

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Definitions:

Payment Terms

Conditions under which a seller will complete a sale, typically specifying the period allowed to a buyer to pay off the amount due.

Invoice

A document issued by a seller to a buyer, listing goods or services provided and expressing the amount due for payment.

Outstanding Balance

The total amount of money owed that has not yet been paid off.

Cheque

A written, dated, and signed instrument that directs a bank to pay a specific sum of money to the bearer or a named party.