Southwestern Airlines Justifies Its Outsourcing of Some of Its Telephone

question 32

Multiple Choice

Southwestern Airlines justifies its outsourcing of some of its telephone reservation work to people in India on the grounds that outsourcing

• A) helps reduce the firm's costs and increase its competitiveness
• B) allows the firm to repatriate its earnings to the parent company in the United States
• C) allows the firm to purchase goods from other American companies as business expands
• D) all of the above

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Definitions:

Community Sharing

A social arrangement characterized by the collective ownership and use of resources among community members.

Metaphysical Environment

An abstract concept referring to environments or conditions that go beyond the physical realm, often relating to philosophical or spiritual aspects.

Anthropologist

A scientist who studies human societies, cultures, and their development.

Physical Environment

The surrounding conditions, including natural and artificial, in which an organism lives and operates.