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Which of the following balance-of-payments adjustment mechanisms is most closely related to the quantity theory of money?
Responsiveness
A metric that measures the firm’s ability and willingness to provide fast service, answer customer inquiries, and resolve problems.
Empowerment
Giving employees permission to make decisions and take action on their own to help customers.
Predictive Modeling
The process of using data mining and probability to forecast outcomes. Each model is made up of a number of predictors, which are variables that are likely to influence future results.
Customer Service Activities
Tasks or efforts undertaken by a company to ensure customer satisfaction and handle inquiries, complaints, or assistance requests effectively.
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