Chapter 2 Discusses a Study by Burton and His Colleagues

question 44

Multiple Choice

Chapter 2 discusses a study by Burton and his colleagues on people's ability to identify a face that is shown in a video security system. According to the results of this study,

• A) people are especially likely to be confident that they correctly identified a person's face if they are familiar with this person.
• B) people are surprisingly accurate in identifying the faces of both familiar and unfamiliar persons.
• C) people are surprisingly inaccurate in identifying the faces of both familiar and unfamiliar persons.
• D) compared to other people, police officers are more accurate on this face-recognition task.

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Definitions:

Business Strategy

A plan of action designed to achieve a specific set of objectives and gain a competitive advantage.

Perception Barrier

An obstacle in communication arising from misunderstandings or differences in viewpoints, backgrounds, or personality.

Attitude Barrier

A psychological or emotional obstacle that hinders effective communication and interaction among individuals in an organization.

Holistic Approach

A strategy that considers all aspects or parts of something as interconnected and equal in importance.