More Choices and Easily Accessible Information About the Functionality of Firms

question 46

Multiple Choice

More choices and easily accessible information about the functionality of firms' products are creating increasingly __________ customers.

• A) sophisticated and knowledgeable
• B) loyal
• C) dissatisfied
• D) content

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Definitions:

Sluggishness

A state of reduced activity or slow movements, often indicative of fatigue or lack of energy.

Inactivity

The lack of movement or action, oftentimes leading to negative impacts on physical and mental health.

Generalized Anxiety Disorder

A mental health disorder characterized by persistent and excessive worry about various topics, events, or activities.

Task Variety

The degree to which a job involves different activities and requires a range of skills.