Quality Affects Competitive Rivalry Because a Competitor Whose Products Suffer

question 62

Multiple Choice

Quality affects competitive rivalry because a competitor whose products suffer from poor quality likely will _____________ until ___________.

• A) initiate more competitive actions; the firm returns to profitability
• B) initiate fewer competitive actions; the quality problems are corrected
• C) initiate more competitive actions; the quality problems are corrected
• D) advertise more; customers believe the quality had improved

---

Definitions:

Strategic Plan

A systematic process of envisioning a desired future and translating this vision into broadly defined goals or objectives and a sequence of steps to achieve them.

Attrition

A natural departure of employees from organizations through quits, retirements, and deaths.

Values-Based Hiring

Values-based hiring is a recruitment strategy that focuses on aligning a candidate's personal values with the organization's values to ensure cultural fit and shared goals.

Corporate Cultures

The beliefs, values, attitudes, and behaviors shared by members of an organization, which influence its operations and environment.