The Process of Verifying That There Is a Performance Deficiency

question 80

Multiple Choice

The process of verifying that there is a performance deficiency and determining if such deficiency should be corrected through training or through some other means is called ________.

• A) needs analysis
• B) task analysis
• C) performance analysis
• D) development planning

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Definitions:

Labor

Human effort, whether physical or mental, contributed to the production of goods and services.

Materials

The physical components used in the production of goods and services.

Fixed Costs

Costs that do not vary with the level of production or sales, such as rent, salaries, and insurance premiums.

Variable Costs

Expenses that change in proportion to the activity of a business, such as raw material and labor costs.