You Have Been Assigned to Coach an Employee Who Is

question 23

Multiple Choice

You have been assigned to coach an employee who is struggling with work assignments.Which of the following steps should you most likely complete first?

• A) reach agreement with the employee on a plan
• B) ask the employee open-ended questions
• C) offer ideas and advice to the employee
• D) observe the employee on the job

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Definitions:

Self-Fulfilling Prophecy

An inaccurate statement or belief that, by altering the situation, becomes accurate; a prediction that causes itself to come true.

Conflict Theory

A sociological perspective that sees social life as a competition, and focuses on the distribution of resources, power, and inequality.

Labeling Theory

Howard Becker’s idea that deviance is a consequence of external judgments, or labels, that modify the individual’s self-concept and change the way others respond to the labeled person.

Rule Violators

Individuals or entities that fail to adhere to established rules, laws, or norms, potentially leading to social, legal, or professional consequences.