What Strategy Do Rummell and Joyce (2010) Recommend Using to Establish

question 15

Multiple Choice

What strategy do Rummell and Joyce (2010) recommend using to establish your client's identity in a non-FtF environment?

• A) Voice-only synchronous distance communication.
• B) A challenge question.
• C) A challenging question.
• D) Secure sockets.
• E) Simultaneous text and voice messaging.