Examlex
All the following are steps in effective conflict resolution, EXCEPT
Personal Selling
A direct form of marketing where sales representatives interact face-to-face with customers to inform them about and sell a product or service.
Direct Contact
involves interaction between individuals or entities without intermediaries, allowing for immediate communication or exchange.
Communication
The process of exchanging information and ideas between individuals or entities, often involving speaking, writing, or using other mediums.
Legitimate Power
The authority derived from a formal position or role in an organization, which allows someone to influence others.
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