Supplier Goodwill Cannot Be Quantified or Measured So It Is

question 29

True/False

Supplier goodwill cannot be quantified or measured so it is the supply manager's best estimate as to how much supplier goodwill has been generated.

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Definitions:

Situational Attributions

The process of assigning the cause of behavior to some situation or event outside a person's control rather than to some internal characteristic.

Social Influence

The effect that the words, actions, or mere presence of other people have on our thoughts, feelings, attitudes, or behavior.

Scots-Irish Herders

Descendants of Scottish and Irish immigrants in the United States, particularly those who engaged in herding and pastoral activities.

Emotional Labour

The effort to control feelings and outward emotional displays to adhere to a job's emotional expectations.