Joanna Was Sure That Her Coworker Sandy Would Be Really

question 49

Multiple Choice

Joanna was sure that her coworker Sandy would be really upset about bring transferred to a new city. But after asking her some questions, Joanna learned that Sandy was excited to be promoted to a better position in a larger city. Joanna used which listening skill in this situation in order to respond appropriately?

• A) evaluative listening
• B) perception checking
• C) mediation
• D) categorization

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Definitions:

Fourteenth Amendment

1868 constitutional amendment that guaranteed rights of citizenship to former slaves, in words similar to those of the Civil Rights Act of 1866.

Federal Government

The federal government is the national level of government, with powers divided between it and the individual states, as outlined in a country's constitution.

Immigration Policies

The laws, regulations, and directives that govern how and when people from other countries can enter, reside in, and sometimes become citizens of another country.

Free Trade

The belief that economic development arises from the exchange of goods between different countries without governmental interference.