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What Is the Purpose of the Harfield Cognitive Listening Model

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What is the purpose of the Harfield Cognitive Listening Model? What do the internal filters and behavioral skills identified in the model represent?


Definitions:

Discrimination

Discriminatory actions towards individuals belonging to different categories, chiefly due to their race, age, or sex.

Implicit Prejudice

Unconscious bias or attitudes towards individuals or groups, which can influence behavior without conscious awareness.

Stereotype

A generalized (sometimes accurate but often overgeneralized) belief about a group of people.

University Professors

Scholars and academic experts who educate students in higher education institutions and conduct research.

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