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Use Social Information Processing Theory to Discuss How Social Media

question 41

Essay

Use social information processing theory to discuss how social media use has affected one of your communication relationships. Use examples to explain your response.


Definitions:

Sales Objections

Refers to the reasons or hesitations a potential customer might have about purchasing a product or service.

Negotiation

Negotiation is the process of discussing and reaching an agreement between two or more parties, aiming to resolve differences or finalize deals.

Mutually Satisfactory

Pertains to an agreement or situation that meets the needs or requirements of all parties involved.

Golden Rule of Selling

A principle in sales emphasizing treating customers as the salesperson would like to be treated, prioritizing customer needs and service quality.

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