Bob Continually Communicates with 28-Year-Old Lisa as If She Were

question 4

Multiple Choice

Bob continually communicates with 28-year-old Lisa as if she were still a child. In Bob's eyes, Lisa will always be "his little girl." This illustrates the fact that __________ can interfere with effective communication.

• A) a perceptual set
• B) dispositional attribution
• C) gender
• D) situational attribution

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Definitions:

Focal-Point Review

A performance review method focusing on significant achievements and critical areas for improvement in an employee's performance over a specific period.

Performance Appraisal

A systematic evaluation of employees' job performance and productivity to understand their abilities for further growth and development within the organization.

Purchasing Agent

A professional responsible for acquiring goods or services for their employer to use or sell.

Organizational Citizenship

The voluntary commitment of employees to go beyond their contractual tasks and roles, contributing to the overall effectiveness and culture of the organization.