All of the Following Are Among Deming's 14 Points for Management

question 111

Multiple Choice

All of the following are among Deming's 14 Points for Management except?

• A) Adopt the new philosophy
• B) Institute training
• C) Use fear when appropriate
• D) Take action to accomplish the transformation

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Definitions:

Morale

The assurance, zest, and self-control exhibited by an individual or team at a specific moment.

Ideas

Mental concepts or thoughts that can lead to creativity or planning.

Transactive Memory

A psychological concept that explains how groups collectively store, encode, and retrieve knowledge more efficiently than individuals.

Groupthink

A phenomenon where decisions are made or solutions are agreed upon by a group, prioritizing unanimity and cohesion over critical evaluation of alternatives.