An Airline That Overbooks Seats on Its Aircraft Is Using

question 124

Multiple Choice

An airline that overbooks seats on its aircraft is using what type of capacity management technique?

• A) Employee scheduling
• B) Yield/revenue management
• C) Self-service
• D) Employee cross-training

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Definitions:

Qualification Purposes

The specific reasons or objectives for requiring or seeking a particular certification, status, or level of skill.

Stock of Goods

The inventory of products or goods that a company has on hand to sell to customers.

Independent Distributors

Businesses or individuals that distribute products or services, but are not directly employed by the manufacturers of those products, allowing for operational and financial autonomy.

Internal Affairs

A doctrine in corporate law that allows the internal affairs of a corporation, such as shareholder rights, to be governed by the laws of the state of incorporation.