Examlex
Describe how a university might use a customer flow map to improve their process to issue identification cards. Draw an appropriate customer flow map for this process.
OD Intervention
Training tools that teach members of the organization how to solve problems they face or make needed changes to organizational development (OD).
Companywide
Pertaining to or affecting all parts of a company, its employees, or its operations, usually in the context of initiatives, policies, or changes.
Systematic Method
An orderly, planned approach to solving a problem, typically involving steps that are carefully followed.
Lewin's Change Model
A framework for understanding organizational change, containing three steps: unfreezing, changing, and refreezing.
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