Offering Diversions to Occupy Customers While They Wait Is Referred

question 10

Multiple Choice

Offering diversions to occupy customers while they wait is referred to as?

• A) Complementary services
• B) Reservations
• C) Demand sorting
• D) Pricing policies/promotions

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Definitions:

Globalization

the process by which businesses, cultures, and societies become more interconnected through trade, communication, and technology.

Technological

Pertaining to technology, which involves the application of scientific knowledge for practical purposes, especially in industry.

Socio-Cultural

Refers to the combination of social and cultural factors that impact individual and community behaviors, norms, and values.

Political Revolution

Political revolution refers to the fundamental and rapid change in political power and political organization, often accompanied by social and cultural shifts.