For a Single Server, Single Queue System with an Arrival

question 110

Multiple Choice

For a single server, single queue system with an arrival rate of 12 customers per hour and a service rate of 20 customers per hour, what is the mean waiting time in the queue (to two decimal places) ?

• A) 0.90 hours
• B) 0.08 hours
• C) 0.13 hours
• D) Cannot be determined from the information given

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Definitions:

Performance

The act of executing or accomplishing work, tasks, or duties, often measured against predefined standards.

Prepaid Rent

Represents the payment of rent in advance before it is due, recorded as an asset on the balance sheet until it is expensed.

Deferral

An accounting concept where revenue or expense is recognized at a date later than the point when cash was originally exchanged.

Accrual

An accrual occurs when revenue has been earned or an expense has been incurred but has not been recorded.