For a Single Server, Single Queue System with an Arrival

question 2

Multiple Choice

For a single server, single queue system with an arrival rate of 12 customers per hour and a service rate of 14 customers per hour, what is the mean server utilization (to two decimal places) ?

• A) 0.20
• B) 0.86
• C) 1.17
• D) Cannot be determined from the information given

---

Definitions:

Recession

A recession is an economic downturn spread across the economy lasting more than a few months, often visible in real GDP, real income, employment, industrial production, and wholesale-retail sales.

Booming Economy

A fast-growing economy characterized by rapid increases in production, sales, and typically, employment levels.

Principle of Diversification

A risk management strategy that mixes a wide variety of investments within a portfolio to minimize the impact of any single asset's performance.

Investment

An investment refers to the allocation of resources, usually money, in expectation of generating an income or profit, involving assets such as stocks, bonds, real estate, or commodities.