Which of the Following Describes a Customer Loyalty Program

question 34

Multiple Choice

Which of the following describes a Customer Loyalty Program?

• A) Firms can create customer communities using company websites and social networks like Facebook to facilitate communication or the exchange of ideas between customers and company personnel.
• B) Social media (such as Facebook and Twitter) present a number of opportunities for companies to build, maintain, and strengthen relationships with customers.
• C) Rewards repeat customers with discounts or other items depending on the frequency of the purchases.
• D) Allows customers to customize goods and services to create a uniqueness to the product.

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Definitions:

Joints

Structures in the body where two or more bones meet, allowing for movement and support.

Gluteus Maximus

The largest and most superficial of the three gluteal muscles, responsible for thigh extension and lateral rotation at the hip.

Quadriceps Femoris Group

A muscle group located in the front of the thigh, consisting of four muscles which are primarily responsible for knee extension and thigh flexion.

Hamstring Group

A group of three muscles at the back of the thigh that are involved in bending the knee and extending the hip.