The Design of Performance Measures for Processes Should Consider All

question 75

Multiple Choice

The design of performance measures for processes should consider all of the following except?

• A) Tie performance to firm goals
• B) Tie performance to customer requirements
• C) Monitoring quality, cost, timing, and volume of process outputs
• D) Link performance to cost reduction

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Definitions:

Net Profits

The amount of income that remains after subtracting all expenses, taxes, and costs from total revenue.

Typical Day

A representation of a common or average day in a specific context, often used to illustrate the routine or daily activities of an individual or process.

Sales

The activities involved in selling products or services to customers.

Costs

Costs represent the expenses incurred in the production of goods or services, including materials, labor, and overhead.