Customers Are Typically _______ Involved in the Design of Goods

question 28

Short Answer

Customers are typically _______ involved in the design of goods than services.

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Definitions:

Change Agents

Individuals or entities that act as catalysts for change within an organization, promoting and facilitating innovation and improvement.

Transformational Change

A fundamental, radical reorganization and rethinking of business operations to achieve significant improvements in performance.

Organizational Change

The process through which a company or institution changes its structure, strategies, operational methods, or culture to effect change within the organization and respond to internal and external pressures.

Reactive Change

Change that occurs in response to external pressures or unforeseen situations, as opposed to being planned in advance.