A Company Implementing a Liberal Policy for Accepting Customers Bringing

question 116

Multiple Choice

A company implementing a liberal policy for accepting customers bringing back unwanted or defective purchases relates to which of the eight key supply chain processes?

• A) Customer relationship management
• B) Demand management
• C) Supplier relationship management
• D) Returns management

---

Definitions:

Probate Judge

A Probate Judge oversees legal processes involving the distribution of a deceased person's estate, including the validation of wills and resolving contests and claims against the estate.

Intestacy Statutes

Laws that determine how a person's property will be distributed if they die without a will.

Bequest

A gift of personal property by will (from the verb to bequeath).

Residuary

Relating to the remainder of an estate after debts, specific bequests, and expenses have been accounted for.