A Low Contact Service Is Often Characterized by Which of the Following

question 39

Multiple Choice

A low contact service is often characterized by which of the following?

• A) Many customization options
• B) A high degree of direct interaction with the customer
• C) A need for a small number of service facilities
• D) High degrees of automation

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Definitions:

Phosgene

A highly toxic and reactive compound with the formula COCl2, used as a chemical intermediate in the production of pharmaceuticals and pesticides.

Polycarbonates

A group of thermoplastic polymers containing carbonate groups in their chemical structures, known for their durability and used in the manufacture of eyewear, DVDs, and bulletproof glass.

Diisocyanate

A chemical compound with two isocyanate groups (-NCO), used primarily in the production of polyurethane foams, elastomers, and coatings.

Polyurethanes

Versatile polymers used in a wide range of applications, formed by reacting a di- or polyisocyanate with a polyol.