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What is "the veil of ignorance?"
Customer Service Training
Training programs focused on improving the skills and knowledge of employees in interacting with customers, aiming to enhance customer satisfaction and loyalty.
Customer-Centric Skills
Abilities focused on providing exceptional service and support to customers, ensuring their needs and satisfaction are prioritized.
Team Training
The process of training a group of individuals to enhance their ability to work effectively as a team, aiming to improve overall performance.
Behavioural Skills
Interpersonal and self-regulatory skills that enable individuals to act competently within a social context.
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