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Describe the characteristics of virtues.
Fill Orders
The process of completing a customer's purchase request by preparing and dispatching the requested products.
External Failure Cost
Expenses incurred when a product fails to meet quality standards after being delivered to the customer, including returns, repairs, and lost sales.
Quality Cost Report
Internal report that details the costs associated with preventing, detecting, and correcting defective work, categorized into prevention, appraisal, and failure costs.
Internal Failure Cost
Costs incurred to rectify defects found before the delivery of a product to the customer, including rework, scrapping, and downtime.
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