TABLE 1-1 The Manager of the Customer Service Division of a Major

question 98

Multiple Choice

TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a DVD player made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1, the possible responses to the question "How many DVD players made by other manufacturers have you used?" result in

• A) a nominal scale variable.
• B) an ordinal scale variable.
• C) an interval scale variable.
• D) a ratio scale variable.

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Definitions:

Special Plan

A customized strategy or program designed to address specific objectives or requirements.

Serial Number

A unique identifier assigned to individual items, typically for tracking, identification, and inventory purposes.

Liability

The state of being legally responsible for something, particularly for debts or legal obligations.

Bankruptcy and Insolvency Act

Canadian law that provides the legal framework for dealing with the financial distress of individuals and businesses.