TABLE 7-1 The Manager of the Customer Service Division of a Major

question 77

Multiple Choice

TABLE 7-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a DVD player made by the company over the past 12 months are satisfied with their products.
-Referring to Table 7-1, which of the following questions in the survey will not likely induce a measurement error?

• A) How many times have you illegally copied copyrighted sporting events?
• B) What is your exact annual income?
• C) How many times have you brought the DVD player back for service?
• D) How many times have you failed to set the time on the DVD player?

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Definitions:

Equal Cash Flows

Consistent payments or receipts over a period of time in an investment or finance context.

Fixed Intervals

Regular, specified periods of time between events or actions.

Annuity

A financial product that pays out a fixed stream of payments to an individual, typically used as an income stream for retirees.

Compound Interest

Compound interest is the interest calculated on the initial principal and also on the accumulated interest of previous periods of a deposit or loan.