TABLE 7-7 Online Customer Service Is a Key Element to Successful Online

question 44

Essay

TABLE 7-7
Online customer service is a key element to successful online retailing. According to a marketing survey, 37.5% of online customers take advantage of the online customer service. Random samples of 200 customers are selected.
-Referring to Table 7-7, ________ % of the samples are likely to have between 35% and 40% who take advantage of online customer service.

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Definitions:

Low-Unit Cost Items

Products or goods that have a relatively low cost per unit, making them inexpensive to purchase in large quantities.

Inventory Valuation

The method used to calculate the cost of goods sold and the ending inventory, factoring in purchases and any changes in costs or quantities.

LIFO

"Last In, First Out," an inventory valuation method where the last items purchased are the first sold.

FIFO

"First-In, First-Out," an inventory valuation method where the costs of the earliest items purchased or produced are the first to be expensed.