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TABLE 7-7 Online Customer Service Is a Key Element to Successful Online

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Essay

TABLE 7-7
Online customer service is a key element to successful online retailing. According to a marketing survey, 37.5% of online customers take advantage of the online customer service. Random samples of 200 customers are selected.
-Referring to Table 7-7, ________ % of the samples are likely to have between 35% and 40% who take advantage of online customer service.


Definitions:

Materials

Basic items or substances used in the manufacturing process to create products or goods.

Conversion Costs

The total expenses of direct labor and manufacturing overheads used to transform raw materials into completed products.

Production Cost Report

A document that summarizes the total cost associated with producing a specific quantity of goods during a specific period.

Manufacturing Costs

Expenses directly related to the production of goods, including raw materials, labor, and manufacturing overhead.

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