TABLE 7-7 Online Customer Service Is a Key Element to Successful Online

question 110

Short Answer

TABLE 7-7
Online customer service is a key element to successful online retailing. According to a marketing survey, 37.5% of online customers take advantage of the online customer service. Random samples of 200 customers are selected.
-Referring to Table 7-7, ________ % of the samples are likely to have less than 37.5% who take advantage of online customer service.

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Definitions:

Delayed Conditioning

A classical conditioning paradigm where there is a time gap between the presentation of the conditioned stimulus and the unconditioned stimulus.

Temporal Conditioning

A form of classical conditioning in which the timing of the presentation of the unconditioned stimulus serves as the conditioned stimulus, leading to anticipation of an event at specific intervals.

Conditioned Stimulus (CS)

A stimulus that becomes able to elicit a learned response as a result of being paired with an unconditioned stimulus.

Unconditioned Stimulus (UCS)

An environmental event that can elicit an instinctive reaction without any experience.